{"id":31455,"date":"2026-09-30T07:06:21","date_gmt":"2026-09-30T07:06:21","guid":{"rendered":"https:\/\/shahidecor.pk\/?page_id=31455"},"modified":"2026-09-30T07:06:21","modified_gmt":"2026-09-30T07:06:21","slug":"policies","status":"publish","type":"page","link":"https:\/\/shahidecor.pk\/?page_id=31455","title":{"rendered":"Policies"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Shahi Decor Store Policies<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">At <strong>Shahi Decor<\/strong>, we aim to provide a clear, reliable, and transparent shopping experience. Please review the following policies before placing your order.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Order Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Most Shahi Decor products are <strong>made to order<\/strong> and may not always be available as ready stock.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An order is considered confirmed after the required advance payment has been received.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are requested to confirm product details, size, color, quantity, and other available options before order confirmation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Payment Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For most orders:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>20% advance payment<\/strong> is required to confirm the order.<\/li>\n\n\n\n<li>The remaining amount can be paid according to the agreed payment method, including <strong>Cash on Delivery where available<\/strong>.<\/li>\n\n\n\n<li>Production or order processing may begin after advance payment confirmation.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Advance payment requirements may vary for customized, bulk, or special orders.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Delivery Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Shahi Decor delivers products across Pakistan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Estimated delivery time is generally:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4\u20136 working days<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery times may vary depending on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product availability<\/li>\n\n\n\n<li>Made-to-order production<\/li>\n\n\n\n<li>Customer location<\/li>\n\n\n\n<li>Courier operations<\/li>\n\n\n\n<li>Public holidays<\/li>\n\n\n\n<li>Weather or other unforeseen circumstances<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Any delivery timeframe provided is an estimate and may occasionally be affected by factors outside our control.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Shipping &amp; Packaging<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our products are carefully packed to reduce the risk of damage during transportation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because many of our items are sculptures and decorative products, secure packaging is given special attention before dispatch.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are strongly advised to record a <strong>complete unboxing video<\/strong> from the moment the package is opened.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Damaged Product Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If a product arrives damaged, please contact Shahi Decor as soon as possible after receiving the order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A clear <strong>unboxing video<\/strong> showing:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The sealed package<\/li>\n\n\n\n<li>Opening of the package<\/li>\n\n\n\n<li>Product condition<\/li>\n\n\n\n<li>Visible damage<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">may be required to verify a damage claim.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Claims without sufficient evidence may not be eligible for replacement or resolution.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Return &amp; Exchange Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Eligible products may be returned or exchanged within <strong>7 days of delivery<\/strong>, subject to product condition and approval.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To qualify for a return or exchange:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product must be unused.<\/li>\n\n\n\n<li>The product must be returned in its original condition.<\/li>\n\n\n\n<li>Original packaging should be retained where possible.<\/li>\n\n\n\n<li>The customer must provide order details and relevant evidence.<\/li>\n\n\n\n<li>The item must not have been damaged after delivery.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Customized, altered, made-to-specific-request, or special-order products may not be eligible for return unless they arrive damaged or incorrect.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Cancellation Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should request cancellation as early as possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Since many Shahi Decor products are made to order, an order may not be cancellable once production or preparation has started.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any advance amount already used toward production, customization, materials, or processing may be non-refundable where applicable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Product Appearance &amp; Color<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We make every effort to display product images as accurately as possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, slight differences may occur due to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Screen or display settings<\/li>\n\n\n\n<li>Lighting conditions<\/li>\n\n\n\n<li>Photography<\/li>\n\n\n\n<li>Hand finishing<\/li>\n\n\n\n<li>Production variations<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Minor differences in shade or finish do not necessarily indicate a defective product.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Product Sizes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Product dimensions are provided wherever available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should review measurements carefully before ordering, especially for sculptures, lamps, wall d\u00e9cor, and statement pieces.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Minor measurement variations may occur depending on the product and finishing process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Customization Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customization options are limited and depend on the specific product.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Since many products are produced using fixed molds, changes to the basic product shape, structure, or design may not always be possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should confirm available customization options before placing an order.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Made-to-Order Products<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Many items offered by Shahi Decor are prepared after an order is confirmed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Made-to-order products may require additional preparation or finishing time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once production has started, cancellation or major changes may not be possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Order Verification<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Shahi Decor may contact customers to confirm:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer name<\/li>\n\n\n\n<li>Delivery address<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Product details<\/li>\n\n\n\n<li>Advance payment<\/li>\n\n\n\n<li>Order quantity<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Orders with incomplete or unverifiable information may be placed on hold until confirmation is received.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Courier &amp; Parcel Opening<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Whether a customer is allowed to open a parcel before payment depends on the policies of the courier company handling the shipment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shahi Decor cannot guarantee open-parcel service unless specifically confirmed before dispatch.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Bulk &amp; Special Orders<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bulk orders, commercial orders, customized orders, and high-value orders may have different:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Advance payment requirements<\/li>\n\n\n\n<li>Production timelines<\/li>\n\n\n\n<li>Delivery arrangements<\/li>\n\n\n\n<li>Return or cancellation conditions<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These terms will be communicated before the order is confirmed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">15. Customer Responsibility<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for providing accurate:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Delivery address<\/li>\n\n\n\n<li>Order details<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Shahi Decor may not be responsible for delays or failed delivery caused by incorrect information provided by the customer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">16. Policy Updates<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Shahi Decor may update these policies when necessary to improve its services or reflect operational changes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The latest version published on <strong>shahidecor.pk<\/strong> will apply to new orders.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Need Help?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about an order, product, delivery, return, or these policies, please contact the <strong>Shahi Decor Customer Support Team<\/strong> before placing your order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Shahi Decor<\/strong><br>Lahore, Pakistan<br><strong>Website:<\/strong> shahidecor.pk<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shahi Decor Store Policies At Shahi Decor, we aim to provide a clear, reliable, and transparent shopping experience. Please review<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-31455","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/shahidecor.pk\/index.php?rest_route=\/wp\/v2\/pages\/31455","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shahidecor.pk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shahidecor.pk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shahidecor.pk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shahidecor.pk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=31455"}],"version-history":[{"count":1,"href":"https:\/\/shahidecor.pk\/index.php?rest_route=\/wp\/v2\/pages\/31455\/revisions"}],"predecessor-version":[{"id":31456,"href":"https:\/\/shahidecor.pk\/index.php?rest_route=\/wp\/v2\/pages\/31455\/revisions\/31456"}],"wp:attachment":[{"href":"https:\/\/shahidecor.pk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=31455"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}